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Privacy Policy

Buddho Experience Marketing de Conexões Ltda., registered under CNPJ number 18.342.835/0001-95, respects

Your privacy is valued, and we are committed to protecting the personal data collected on our website.

Forms, advertisements, and communication channels.

This Privacy Policy describes how we collect, use, store, and protect your information.

Information, in accordance with the General Data Protection Law (Law No. 13.709/2018 – LGPD).

1. Information we collect

We may collect the following personal information:

• Full name;

• email;

• Phone and WhatsApp;

• Information related to experiences, trips, retreats, and contracted services;

• Messages, comments, and communications sent;

• Data provided in contact, registration, or interest forms.

We may also automatically collect some technical information, such as:

• IP address;

• browser and device type;

• pages accessed;

• navigation time;

• Cookies and similar technologies.

2. How is the data collected?

Information may be collected when you:

• Visit our website;

• Fill out forms;

• Request assistance;

• Participate in experiences, retreats, or events;

• Interact with ads and campaigns;

• Contact us by email, phone or WhatsApp;

• browse pages of Buddho Experience.

3. Purpose of data collection

We use your personal data to:

• To operationalize contracted experiences, trips, retreats, and services;

• To provide support and assistance;

• Send important information related to the services;

• Share news, content, campaigns, and invitations;

• To carry out promotional and institutional communications;

• To improve our services and user experience;

• To guarantee security and prevent fraud;

• To comply with legal and regulatory obligations.

Personal data may be processed based on:

• without the consent of the data subject;

• in the execution of contracts and services;

• in the fulfillment of legal obligations;

• in legitimate interest, when permitted by applicable law.

4. Consent for communication via WhatsApp

By providing your phone number or WhatsApp number in our forms, contact channels, or advertisements,

You expressly agree to receive communications from Buddho Experience through this channel.

including:

• informative messages;

• operational support;

• Confirmations related to the contracted experiences;

• content and news;

• Promotional communications, when authorized.

You can request to stop these communications at any time.

5. Marketing, advertising and Meta platforms

We may use your contact information to send promotional communications, campaigns,

announcements, event invitations, and content related to experiences offered by Buddho

Experience, always respecting your right to unsubscribe.

When you interact with our ads, pages, or channels, your data may be processed by platforms.

from third parties, including WhatsApp, Facebook and Instagram, owned by Meta Platforms Inc.

These platforms may collect, process, and store information in accordance with their own policies.

Privacy policy and terms of use.

Meta's Policies:

[https://www.facebook.com/privacy/policy/](https://www.facebook.com/privacy/policy/)

6. Data sharing

The data may be shared, in a limited and necessary way, with:

• operational partners;

• accommodations;

• Transportation providers;

• accommodation options;

• Customer service and communication platforms;

• Marketing, analytics, and automation tools;

• Suppliers involved in the execution of the contracted services.

Our website is hosted by the Wix.com platform, which adopts appropriate security measures for...

information protection.

7. Cookies and tracking technologies

We use cookies and similar technologies to:

• Improve your browsing experience;

• Analyze website metrics and performance;

• Understanding user preferences;

• Customize content and campaigns;

• To offer more relevant ads and communications.

Users can manage or disable cookies directly in their browser.

8. Data storage and retention

Personal data will only be stored for as long as necessary to fulfill the intended purposes.

described in this Privacy Policy, respecting applicable legal and regulatory deadlines and obligations.

After this period, the data may be deleted or anonymized, except where there is an obligation to do so.

legal withholding.

9. Information Security

We have adopted appropriate technical, administrative, and organizational measures to protect the data.

Personal protection against unauthorized access, loss, alteration, disclosure, or wrongful destruction.

Despite our efforts, no system is completely secure, which is why we recommend

that the user also protects their personal information.

10. Payments

Payments for experiences are made through methods communicated directly by the team.

Buddho Experience uses channels considered secure and reliable. Buddho Experience does not store complete bank card details or financial information.

Sensitive payment methods are available on your website. If new payment platforms are incorporated in the future, this Policy may be updated.

11. Data subject rights

Under the LGPD (Brazilian General Data Protection Law), the data subject may request, at any time:

• Confirmation of the existence of data processing;

• access to personal data;

• Correction of incomplete, inaccurate, or outdated data;

• anonymization, blocking or deletion of data;

• Data portability, where applicable;

• Information about data sharing;

• revocation of consent;

• Exclusion of data processed with consent.

12. Cancellation of communications

You may request to stop receiving promotional communications or exercise your related rights.

For privacy and data protection inquiries, please contact us via email at: contato@buddhoexperience.com

13. External Links

Our website may contain links to third-party websites and platforms. Buddho Experience does not endorse these links.

is not responsible for the privacy policies, content, or practices of these external environments.

14. Updates to this policy

This Privacy Policy may be updated at any time to reflect legal changes.

operational or technological.

The latest version will always be available on our website.

15. Controller identification

Buddho Experience Marketing de Conexões Ltda.

CNPJ: 18.342.835/0001-95

Contact for matters related to privacy and data protection:

contact@buddhoexperience.com

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